MOBILE BANKING with MOBILE CAPTURE
We are currently in the testing process to launch our new Mobile Banking App with Mobile Capture. Our current anticipated launch date will be mid-November! We are looking forward to offering this new service to our customers and will keep you posted on our progress!
DEBIT CARD FRAUD
We would just like to remind you that the Wanda State Bank does work with Visa Debit Card to prevent and stop fraudulent activity. It is possible that Visa may CALL you to confirm that certain charges are yours if they detect a possibility of fraud. Please note they WILL NOT ask for your debit card number, and they will NOT send you a text message. They will ONLY state the charges that are being attempted. Do NOT give out your card number if it is asked for. As always, please call us with any concerns.
Effective IMMEDIATELY, all debit card purchases where you swipe your card, with the exception of restaurants and bars, will REQUIRE you to enter your PIN. Signatures will no longer be accepted. YOU will be the one to enter the number after swiping the card, keep this number HIDDEN do not give this number out to anyone. If you are given the option of having it process as a debit or credit transaction you need to choose DEBIT. This will prompt you to enter your PIN. There has been an increase in fraud and this change is an attempt to further protect both you and the bank from future fraudulent debit card activity. If you do not know your PIN number, please call us and we will be able to assist you. We are sorry for any inconvenience this may cause, but we are hopeful that this change will be an important step in stopping this criminal activity.
iHELP Private Student Loans for The Wanda State Bank
There are many ways to pay the cost of college. After considering federal loans, scholarships and grants you may still have a gap to pay your total college costs. The Wanda State Bank works with iHELP to provide an attractive private student loan. Applying for an iHELP Loan is easy and takes as little as 15 minutes.
CHECK THIS OUT!
Are you unsure if you are FDIC insured? The FDIC has an online tool to help you determine if you are covered. Their site is https://www2.fdic.gov/EDIE/ . Simply click on the green box that says Electronic Deposit Insurance Estimator (EDIE Estimator Tab), enter your information carefully and print your own personalized report.
CHECK OUT ALLTHE FOLLOWING IMPORTANT SERVICES YOU MAY NOT EVEN BE USING!
Are you using all the benefits offered to you by The Wanda State Bank? Start using them by activating online banking. Just give us a call and we can activate your online access so you can monitor your accounts anytime, anywhere. Did you know people are much more likely to catch fraudulent activity when an account is monitored online instead of waiting for your monthly statement?
**Are you already an online user?**
Already signed up for online access? Have you signed up for our paperless estatements yet? Simply by filling out a short form and returning it to us, you will no longer have to wait by your mailbox wondering where your statement is. Online estatments replace paper statements and look EXACTLY like the ones we mail you. Simply view them on line or print them off at home. You will receive an email from us stating when your statement is ready for viewing. Not only will you receive them much quicker, you will also be helping the environment by decreasing the amount of paper we need to use. Simply go to our online services page and print, complete and return the forms needed from the eStatements section. It's so easy! Give it a try, if you don't like it we can always switch you back!
**Are you aware of some of the advanced options in online banking?**
Set up your own account alerts! There are many options available to you under the accounts tab. Simply go to account alerts and choose one or multiple different options including, Checking/savings balance alerts, check cleared alerts, and loan accounts just to name a few! These can be customized and alerts can be sent to your email address or your phone as a text message. This is an excellent way to manage your account! Just log on and see for yourself. If you have questions please give us a call and we can help you get started!
TIPS FOR ON-LINE SAFETY
The Wanda State Bank strives to keep your online experience safe and we take every measure possible to keep your information secure. We have firewalls that are strategically placed to control and filter information traffic with our service provider and we use the highest encryption possible when your information is transmitted to them. We also offer various levels of protection every time you log on! As you may know, you have to contact us to activate your account. After we have verified your identity, the first level of protection is that we assign you a unique user ID which connects you to your specific account information. The random code that you see and must enter is another safety feature, followed by answering a security question that you have created and personalized. The security key is a word that you choose when you initially enroll. This word or phrase is something that you see every time you log in. Seeing this ensures that you have not entered a site that is trying to look like ours. If you do not see your personalized security key, DO NOT proceed and notify us immediately. Finally you are able to enter the PIN that you assigned. If your account has more than 3 invalid attempts to log in, it automatically locks the account and we must remove that lock before you will be able to get back in. As you can see the more steps it takes to log in to your account, the more secure the site.
There are things you can do to help protect your information too. When creating your questions and answers, it is important to use those that would be easy for you to remember but very hard for somebody else to know. We do not recommend using birth dates, anniversaries, phone numbers, etc, as this is information that someone close to you would likely already know. Also make sure your PIN is unique. Using a combination of numbers, letters, and symbols makes it much harder for someone else to guess what you used. Never leave your computer unattended while you are logged on, and never share your User ID or Password with anyone. It is also a great idea to make sure your computer has good firewall protection that is up to date. All of these steps used in combination are a great way to help keep your information safe and secure. You may go to the FDIC website to read more information and tips on how to keep your on-line experience safe.
BENEFITS OF ON-LINE BANKING
Established customers can sign up for on-line banking and receive the following benefits:
If you are not already a valued customer stop in to open an account today and start receiving the service you deserve!
SAFETY COMES FIRST!
It has been shown that regular viewing of account activity helps deter fraudulent activity by allowing you to identify suspicious transactions much faster than waiting for a monthly statement. Although this is true, it is still VERY important for YOU to make safe decisions and use good judgment at all times with your account.
To be directed to our Privacy Notice page, please click here.